The CRM Training Manual can be downloaded by chapter from the table below:

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CRM Manual Chapter	Description	File Size
Chapter 1	Introduction	3.4MB
Chapter 2	Keeping Track From Home	4.8MB
Chapter 3	Client Management	3.5MB
Chapter 4	Opportunities	1.0MB
Chapter 5	Marketing	5.2MB
Chapter 6	Policy	3.3MB
Chapter 7	Endorsements	3.6MB
Chapter 8	Binders	2.1MB
Chapter 9	Nexsure Certificates	6.1MB
Chapter 10	Auto ID Cards	1.0MB
Chapter 11	Claims	1.9MB
Chapter 12	Audits	1.0MB
Chapter 13	Re-Marketing Policies	1.6MB
Chapter 14	Renewing Policies	1.7MB
Chapter 15	Cancellations	2.4MB
Chapter 16	Actions	3.7MB
Chapter 17	Attachments	3.5MB
Chapter 18	Invoicing	3.2MB
Chapter 19	Miscellaneous	3.8MB
Chapter 20	Reports	3.7MB
Chapter 21	Download, Manual Import and Rating Import/Export	1.9MB
Chapter 22	Nexsure Colors and Definitions	1.7MB