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Agency Billing

Agency billing generates a record for the agency showing the amount due from the client and the amount due to the carrier.

To Invoice Using Agency Billing

  1. On the Primary menu, click SEARCH. Search for the client to invoice.
  2. Click the Details icon next to the appropriate client.

Note: An invoice can also be added from the policy transactions tab.

  1. On the Client menu, click TRANSACTIONS. The transaction summary tab is displayed.

  1. On the transaction summary tab, click [Add New Invoice]. The New Policy Selection dialog box is displayed.

  1. In the New Policy Selection dialog box, select one of the following options:

Note: The New Policy Selection dialog box will not be displayed if the invoices were added through the policy transactions tab.

  1. If Policy was selected, the New Policy Select dialog box is expanded to include the following options:

  1. Click OK. The invoice tab is displayed containing the new invoice. The new invoice will contain information carried over from the policy info tab including the bill type.

Note: Use the Maximize / Minimize icon to display the full screen view of the invoice.

  1. Using the Quick Navigation panel, review and complete each of the following sections:

Invoice Header

If changes to the Invoice Header are required, click [Edit Invoice Header]. The Edit Invoice Header dialog box is displayed.

In the Edit Invoice Header dialog box, update or complete the following options:

Note: Direct Bill may be selected at this point if a change in the Bill Method is necessary. See Direct Billing for more information.

Tip: An agency, during their go-live process, will use the Beginning Balance Invoice Type combined with the Beginning Balance Fee to record their client beginning balances. Invoice transactions automatically post to accounts receivable so this offset will go against the accounts receivable Beginning Balance general ledger number.

Note: Installment billing is the recommended means for creating multiple billing under the same invoice.

Note: To suspend the automatic posting of an invoice, leave this field blank.

Bill To

  1. If changes to the Invoice Bill To are required, click [Change Bill To]. The Bill To: Select Entity dialog box is displayed.

Important: The Invoice Bill To information is not editable if the entity is a retail agent.

  1. Select one of the following entity types:

Note: Any named insured may be selected as the Bill To on invoices.

  1. Use the Search option if the entity name is not already displayed in the search results.
  2. In the search results, select the name of the entity.
  3. Click Next.The client dialog box is displayed.

  1. In the client dialog box, select the Location and Contact for the invoice.
  2. Click Next. The Confirm Change dialog box is displayed.

  1. Click OK. The invoice tab is again displayed.

Or

Click Back to return to the previous window and make changes.

Policy Header

Invoice premium

  1. If changes to the premium due are required, click the Details icon next to the premium to update.
  2. Click [Add New Premium] to add a new premium due. The Add Premium dialog box is displayed.

  1. In the Line of Business list, select the line of business for the premium.
  2. In the Description box, enter a brief description of the premium.
  3. The Effective Date box defaults to the Effective Date on the policy.
  4. In the Amount Due box, enter the amount that is currently due on the premium.
  5. If the new premium is taxable, select Yes.
  6. Click OK. The invoice tab is again displayed.

Fees

  1. If changes to the fees are required, click the Details icon next to the fee to update.
  2. Click [Add New Fee] to add a new fee. The Add Non Premium dialog box is displayed.

  1. In the Level / LOB list, select the line of business for the fee.
  2. In the Fee Code list, select the code with which the fee is associated. The Fee Code is the name of the fee that was added during the invoice setup process.
  3. In the Service Provider list, select the name of the entity that is providing the service in exchange for the fee.
  4. Click OK. The Add Non Premium Fee Details dialog box is displayed.

  1. The Description box is automatically completed with the description that was added to the fee during the invoice setup process.
  2. In the Commission Type list, select the commission type for the fee. This selection is used to identify whether a commission should be applied to a fee and if so, which type of commission.
  3. Select Yes if the fee is taxable.
  4. In the Revenue area, make selections in the following:
  1. Click OK. The fee is added to the invoice tab.

Taxes

  1. If changes to the taxes are required, click the Details icon next to the tax to update.
  2. Click [Add New Tax] to add a new tax. The Add Non Premium Tax dialog box is displayed.

  1. In the Tax On list, the selection determines where the tax will be applied.

Note: If Fee is selected, the Fee Code list will also be displayed.

  1. In the Level / LOB list, the selection determines to what LOB the tax will be applied.
  2. In the Tax Code list, select the name of the tax.
  3. Optionally, once the Tax Code has been selected, click Default. The remainder of the selections will be automatically entered with the defaults created in the invoice setup process.

  1. In the Description box, enter a description for the tax. This entry defaults to the description entered during the invoice setup process.
  2. In the Rate Type list, make a selection to identify if the rate will be a flat dollar amount or a percentage of items taxable.
  3. In the Rate box, enter the flat dollar amount or the percentage of items taxable for the tax.
  4. In the Payee Type list, make a selection to identify which entity is paid for the tax.
  5. In the Payee list, make a selection if the Payee Type selected is Tax Authority.
  6. In the Rounding Rule list, make a selection to control the rounding on the tax when a percentage has been applied.
  7. Once all selections have been made in the Add Non Premium Tax dialog box, click OK. The tax is added to the invoice tab.

Agency Commissions

  1. If changes to the Agency Commissions are required, click the Details icon next to the commission to update.
  2. Click [Add New Agency Commission] to add a new commission. The Add Agency Commission dialog box is displayed.

  1. In the Commission On list, select the item on which the commissions will be based.
  2. In the Level / LOB list, the selection determines to what LOB the commission will be applied.
  1. In the Rate Type list, make a selection to identify if the rate will be a flat dollar amount or a percentage.
  2. In the Rate box, enter the flat dollar amount or the percentage on which the commission will be based.
  3. Click OK. The agency commission is then added to the invoice tab.

Third Party Commissions

Important: The Third Party Commissions area is only available when the bill to entity is a retail agent.

  1. If changes to the Third Party Commissions are required, click the Details icon next to the commission to update.
  1. Click [Add New Third Party Commission] to add a new commission. The Add Third Party Commission dialog box is displayed.

  1. In the Commission On list, select the item on which the commissions will be based.
  2. In the Level / LOB list, the selection determines to what LOB the commission will be applied.
  1. In the Rate Type list, make a selection to identify if the rate will be a flat dollar amount or a percentage.
  2. In the Rate box, enter the flat dollar amount or the percentage on which the commission will be based.
  1. Click OK. The invoice tab is again displayed.

Other Commissions

  1. If changes to the Other Commissions are required, click the Details icon next to the commission to update.
  2. Click [Add New Other Commission] to add a new commission. The Add People Commission dialog box is displayed.

Note: If default commissions exist for Carrier, People or Fees, they will be created automatically.  Defaulted commissions can be edited.

  1. In the Search People area, enter the first and / or last name of the employee.
  2. Click Search.
  3. In the Employees list, select the name of the employee with which to associate the commission.
  1. In the Commission On list, select the item on which the commissions will be based.
  2. In the Level / LOB list, the selection determines to what LOB the commission will be applied.
  3. In the Production Role list, select the role of the employee.
  4. In the Production Credit Amount box, enter the percentage of credit the employee will receive for bringing this piece of business to the agency.
  5. In the Rate Type list, make a selection to identify if the rate will be a flat dollar amount or a percentage.
  6. In the Rate box, enter the flat dollar amount or the percentage on which the commission will be based.
  7. Click OK. The new other commission is displayed on the invoice tab.
  8. Use the [Auto-Allocate] feature to redistribute the production credit equally among all Other Commission line items. Click [Save] when complete. The distribution can also be changed manually by making entries in the Production boxes and clicking [Save].

  1. Review the invoice to verify all information entered. On the Navigation Toolbar, click Post Now.
  2. After clicking Post Now, a confirmation message is displayed. Click OK.
  3. In the Quick Navigation panel, click Invoice Posting to view the details of the posting.

The receivables tab is available for reviewing receivables data including payments assigned for agency bill or carrier receivable data for direct bill. The payables tab is available for reviewing data for carrier, people and tax authority payables including payments assigned.

Note: Once a policy is invoiced, changes to the issuing / billing carrier cannot be made unless all invoices associated with the policy have been reversed.

Related Topic

Direct Billing