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Renewing with a New Carrier

  1. On the Primary menu, click SEARCH.
  2. Click the Details icon of the appropriate client.  Or from the Home > EXPIRATIONS link, click the Details icon next to the appropriate client.
  3. On the Client menu, click SERVICING.

  1. Select Renewal and click [Next].
  2. All in force policies for the client are displayed. Select the policy to be renewed and click [Next].

  1. All marketing and in force policies for the Client will be displayed. Click the Select check box for policies needing to be included in the renewal from the current and/or marketing list and click Next.

Splitting a Package Policy into Monoline Policies

  1. To create monoline policies select the policy to renew and then the line of business to create, click [Next], this creates the first monoline policy.
  2. Go back to Servicing > Renew until all the new monoline policies are created.

Note: When a policy is selected the system automatically copies the existing applications so the user will not need to re-key application information.

  1. The Underwriting screen is displayed.  Select the new Issuing and/or Billing Carrier; click the Save Changes link under the header.  The mode will now display “Re-New-Co” and the status displays “future”.  This indicates that the policy is a renewal to the agency but is new to the carrier.  The mode will remain as Re-New-Co throughout its policy term.  Review the application for accuracy and make any necessary modifications.  (See Working with Forms for assistance in navigating the forms).

Note: When a policy status is future the application may be edited.  This allows the user to make any changes to the application as needed.  Endorsements processed in the expiring policy term are done through Servicing > Endorse.  

  1. A policy with a future status may be modified, as necessary, until the policy is placed in force.  The policy info tab is not populated from the previous policy and must be entered before placing the policy in force. The user determines when to place the future policy in force.  (See Changing Future Status to In-Force ).
  2. The expiring policy is separate from the newly created future policy. The user determines when to send an expiring policy to history.  (See Sending an Expired Policy to History ).