Audits

An audit serves as an examination of the insured’s records by the carrier, done after the auditable period, to revise the estimated exposure and premium to reflect the actual exposure and premium. Any policies with unposted audits will appear on the HOME > audits tab.  For information on posting a new audit, see Posting an Audit.

Policies that are restricted are displayed only if the person logged on is assigned to them. All other non-restricted policies are displayed and can be searched for by all staff members. There are several options when working with audits; notice the options at the top of the audits tab and the active icons within the tab.

The following options are available when working with audits:

• Branch: The Branch  list box in the upper left can be used to select a branch, this will narrow the search results. Once a branch is selected, audits tied to the selected branch are displayed. 
• Showing Page: The Arrow   icons can be used to navigate through pages of search results.
• First Page  icon.
• Previous Page icon.
• Next Page icon.
• Last Page icon.
• Page List: Click the Page List  arrow to open a list of all search results pages. Select the desired page number to open that page of search results. 
• Search Filters: Click [Show] or [Hide] to toggle the Search Filters screen.  

The options available on the Search Filters screen are:

• Save Filter Settings: Selecting the Save Filter Settings check box on the Search Filters screen and clicking Search will change the default Search Filter setting. The next time the audits tab is opened, the policies returned will be filtered by the saved setting. Exercise caution when using the Save Filter Settings check box with a date range as returned policies will be restricted to that date range. As a general rule, check the filter settings each time this tab is accessed.  
• Client Name: Enter the name of a client to return results that include all audits for a particular client. Enter at least one character to narrow the search results. Entering some of the Client Name returns a broader result, enter most of the name for more specific results. 
• Client Type: There are two client types in Nexsure: Commercial and Personal. The search can be narrowed to make the results returned specific to a commercial or personal client. 
• Policy Status: The Policy Status list appears dimmed as the selection is predetermined as Pending Audit. 
• Bill Method: Select the Bill Method that is used for the policy. The available selections are:
• All 
• Agency Bill 
• Direct Bill 
• Business Type: Click the Ellipsis button to select a business type for which to search.
• Retail Agent: Retail agents are outside producers that broker business through another agency because they do not have a market. Enter at least one character to narrow the search results. Entering some of the Retail Agent name returns a broader result, enter most of the Retail Agent name for more specific results.
• Eff. Date (Fr): Click the Calendar icon to select the beginning date in a date range. A date range can be selected to return policies with term effective dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date. Policy term effective dates can be created three ways: 
• If an opportunity was created and sent to marketing, the policy term effective date will default to the X/BOR Date of the opportunity.
• If the marketing submission was created clicking SERVICING on the Client menu, the policy term effective date will default to the Eff. Date entered on the servicing tab.
• If the marketing submission was created by clicking MARKETING on the Client menu, the policy effective date will default to the current date.
• Exp. Date (Fr): Click the Calendar icon to select the beginning date in a date range. A date range can be selected to return all policies with term expiration dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date.
• Issuing Carrier: An Issuing Carrier is the company that issues the policy. Enter at least one character to narrow the search results. Entering some of the Issuing Carrier name returns a broader result, enter most of the Issuing Carrier name for more specific results.
• Updated Date (Fr): Click the Calendar icon to select the beginning date in a date range. A date range can be selected to return all policies with Updated Dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date. 
• Eff. Date (To): Click the Calendar icon to select the ending date in a date range. A date range can be selected to return all policies with term effective dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date.
• Exp. Date (To): Click the Calendar icon to select the ending date in a date range. A date range can be selected to return all policies with term expiration dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date.
• Billing Carrier: The Billing Carrier is the company who the agency owes money to or who will pay the agency for direct bill policies. Enter at least one character to narrow the search results. Entering some of the Billing Carrier name returns a broader result, enter most of the Billing Carrier name for more specific results.
• Updated Date (To): Click the Calendar icon to select the ending date in a date range. A date range can be selected to return all policies with Updated Dates in the date range. Click the Variable icon and enter a variable number of days to set a continuous date range to be used with Save Filter Settings. Enter + or - and the number of days up to three digits. The date will then be + (after) or - (before) the current date.
• Policy No: Enter at least one digit of the policy number associated with the action. The more digits of the policy number entered the narrower the search results.
• Assignment: Enter the name of the person to whom the policy has been assigned. Enter at least one character to narrow the search results. Entering some of the Assignment name returns a broader result, enter most or full first and last names for more specific results. 
• Responsibility: Enter the name of the person with primary responsibility for the policy. Enter at least one character to narrow the search results. Entering some of the Responsibility name returns a broader result, enter most or full first and last names for more specific results. 
• Updated By: Enter the name of the person that last updated the policy. Enter at least one character to narrow the search results. Entering some of the Updated By name returns a broader result, enter most or full first and last names for more specific results. 
• LOB: Enter the line of business for the policy. Enter at least one character to narrow the search results. Entering some of the line of business title returns broader results, enter most of the line of business for more specific results.  
• Sort Filters: Use the Sort Filters to sort the results of the audit search.

The options available on the Sort Filters screen are:

• Sort Field 1: Select a column heading from the Sort Field 1 list. The search results will be sorted by the column selected in the Sort Field 1 list. The available selections are: 

• Sort Order 1: Select either Ascending or Descending to set the order of the policies returned. Ascending will set the order from A-Z. Descending will set the order from Z-A. The Sort Field 1 will be the first sort and Sort Field 2 will be the sub sort. 
• Sort Field 2: Select a column heading from the Sort Field 2 list. The search results will be sorted by the column selected in the Sort Field 2 list. The available selections are: 

• Sort Order 2: Select either Ascending or Descending to set the order of the policies returned. Ascending will set the order from A-Z. Descending will set the order from Z-A. The Sort Field 1 will be the first sort and Sort Field 2 will be the sub sort. 
• Clear: Click Clear to remove all entries in the Search Filter and Sort Filters fields.

Important: Clicking Clear does not remove the Save Filter Settings selection. 

• Search: Click Search. The results of the Search Filter criteria and Sort Filter settings are displayed. A maximum of 2000 records can be returned in the search results.

The following columns are displayed in the audit search results:

• Details: There are two types of Details icons that will each give access to different information: 
• The blue Client Details icon beside the entity name will display the client profile tab. Right-clicking the Client Details  icon will display the following navigation options: 
• Open: Opens the client card file tab. Opens the Add New Opportunity dialog box to choose one or more line of business.
• Add New Opportunity: Opens the Add New Opportunity dialog box to choose a line of business.
• Market New Line of Business: Adds a marketing record with the expiration date of the existing policy as the effective date of the marketing submission and brings up the Add Line of Business screen. 
• The Policy Details icon will display the underwriting tab for that policy. Right-clicking the Policy Details icon will display the following navigation options: 
• Open: Opens the underwriting tab.
• Abort Audit: Aborts this audit.
• Post Audit: Posts this audit.
• Print: Click this link to print the forms associated with the audit.
• Service: Opens the servicing tab allowing a service option to be selected while maintaining this policy as the policy being serviced. 
• Assign: Click the Assign icon to display the Assignment List dialog box with the list of people in the agency assigned to this policy. The Assignment List is populated from the assignment tab.  
• Action Items: Click the Action Items  icon to display the Action Items dialog box. The action can then be modified or updated. 

• Client Name: If the edit is created for a particular client, the client's name will be displayed as the primary named insured.  
• Policy Number: If a Policy Number has been assigned to the policy, the number will be displayed.
• Policy Type: Nexsure identifies policy types on the underwriting tab. The Policy Type will display as either Monoline or Package. Holding the cursor over the Policy Type will display the information in a larger font for ease of reading. Clicking the item in the summary view will open a display box containing the selected information. 
• Line of Business: The Line of Business the policy was created for. The line of business is identified on the underwriting tab. Holding the cursor over the Line of Business will display the information in a larger font for ease of reading. Clicking the item in the summary view will open a display box containing the selected information. 
• Stage: The policy Stage will display as Policy. The Stage is assigned by Nexsure.
• Status: The Nexsure assigned Status of the policy from the underwriting tab is displayed. All possible policy status types are:
• In Force
• Received 
• Future 
• Expired 
• Bound 
• Reinstated 
• Rewritten 
• Submitted 
• Pending-Cancellation  
• Updated By: Name of the person that last updated the policy. 
• Updated Date: Date the policy was last updated. 
• Annualized $ / Billed Premium: The Annualized $ and Billed Premium are determined by Nexsure and display the annualized and billed amounts through posted invoices. The bill type (agency or direct) will be displayed to the right of the premium as an A or D respectively.
• Policy Term: Populated from the effective and expiration date fields on the underwriting tab.  
• Billing Carrier: The Billing Carrier is the company who the agency owes money to or who will pay the agency for direct bill policies. The Billing Carrier is identified on the underwriting tab in the policy header.
• Issuing Carrier: An Issuing Carrier is the company that issues the policy. The Issuing Carrier is identified on the underwriting tab in the policy header.  

Related Topics

Posting an Audit