Getting Started in Nexsure

Logging in to Nexsure

1. Enter the User Name.
2. Enter the Password.
3. Click Log In.

Note: When you are finished with your session in Nexsure click the Logout link in the Utility menu or you will remain logged in for four hours. After four hours of inactivity the session will be automatically logged off.

Tip: In order to work on one client while servicing another, two instances of Nexsure can be open at the same time. Also note that browser tabs in Internet Explorer 7 cannot be used to open the second instance, a separate browser window must be opened.

Important: In some instances multiple session displays may not be effective or have full functionality. An example of a multiple display issue is in accounting bank reconciliation where printing has been determined to display the last printed bank reconciliation summary in both sessions when view is attempted in multiple sessions. The behavior of third party products or the browser itself may also cause issues. It is recommended that the second browser be opened to use as a view only screen or to specifically work on two different clients or in two different areas of Nexsure.

Password

To Change Your Password

Ask your Nexsure administrator if there are any password requirements such as a minimum character limit or case sensitivity.  These rules are set in the Setup > Security Administration screens in Nexsure.

1. On the login screen, click the Change Password link.
2. Enter your User Name.
3. Enter your Current Password.
4. Enter a New Password.  
5. Re-enter the new password in the Confirm New Password box.
6. Click Submit.

Note: While using Nexsure, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your account or password.

To Reset a Password

1. Click the Reset Password link.
2. Enter the User Name.
3. Click Submit. An email with a new temporary password will be sent to the email address associated with the User Name entered.

Important: If no email address exists, the password cannot be reset.

4. Return to the Nexsure login screen and enter the User name and the new password.
5. Click Log In. Upon logging back in to Nexsure with the temporary password, a prompt will ask for a password change.
6. Enter the temporary password in the Current Password box and then enter the new password.
7. Click Submit. The password will be updated and a prompt gives the option to proceed to Nexsure.